Experience Comfort and Luxury at Four Points by Sheraton Auckland, New Zealand

Olivia Kinghorn

Mar 11, 2023

3

Nice hotel in Central Auckland, probably good for a short (1-2 night) stay but not recommended for longer. We stayed for 10 nights in March 2023. My husband and I arrived in the early hours of the morning and were greeted by a friendly member of staff who checked us in and brought our luggage to our room. Rooms are well appointed with comfortable beds and decent showers. However housekeeping within the hotel is spotty at best. We had housekeeping attempt to enter our room on occasions when the "do not disturb" setting was activated, and not service our room at all even when the "please clean room" setting was showing. Additionally we were consistently left with only one bath/shower towel despite there being two people on the room booking and two people clearly staying in the room. Breakfast is also very expensive, and unless included in your room cost I recommend seeking breakfast elsewhere. There are plenty of excellent options within walking distance of the hotel that are a fraction of the cost. WiFi connection is also inconsistent and I found that it frequently cuts out and I have had trouble reconnecting. This was observed by myself and my husband across all of our devices and was the source of much frustration throughout our stay. It appears that this hotel is best suited to solo travellers on short stays. I do not recommend if in a group of 2 or more people, or staying for longer than a weekend.

Tamlyn Schafer

Dec 31, 2022

5

Great hotel with friendly staff. The room was clean except for a few carpet stains. The staff were professional and friendly, who made us feel special. The restaurant was great and so was the breakfast spread with hot and cold items. We didn’t see the Churchill but hopefully next time. Our room view was beautiful and we wished we stayed another night!

Marie Gomes

Dec 06, 2022

5

Stayed at Four Points a total of 3 nights during our trip to Auckland. Clean rooms, great location and amazing staff. We had just arrived after almost 30 hours of travel from the US, and were greeted by Harry, who was extremely helpful, friendly, and started taking care of us as soon as we drove up to the property. While we checked in, he took all the bags out of the rental car we had and parked it for us, then helped us carry it up to our rooms, which we appreciate so much given how exhausted we were. Only thing I would point out is that the rooms are on the smaller side, which makes sense for a hotel in the city. We were in a basic King room the first night, and received a Bonvoy Elite Member upgrade to a Premium King the other two nights.

Perry Schneider

Dec 03, 2022

5

Great rooms, service and meals. Breakfast was consistently one of the best I have had. Bed was very comfortable and I actually used the bath tub which is rare for me. Now I want the same at home. Staff were excellent and very friendly. I will be coming back here for sure

Jen Hu

Dec 02, 2022

5

Great Marriott property in a central location for exploring the city with friendly & prompt service. We stayed one night upon arrival to Auckland before flying to the South Island for the majority of our trip. Got upgraded to a larger corner room — everything was modern and new. Breakfast for 2 was included —very good with omelettes made to order & a varied buffet. Solid business hotel, perfect for our needs.

Globetrotter10079

Nice and Friendly staff

4

I stayed eight nights here. The staff was very friendly and helpful. The hotel is two months old, and still needs to work out the kinks in the fire alarm system. my room was very comfortable except...

90601429

Bad service

1

The hotel location is good, but the service is really bad, even for a SPG plantinum member, I got no breakfast no lounge no nothing. The funny part is that the whole hotel guests were waken up and...

SpartacusX

Decent stay

4

I had a decent stay here. The hotel is well located downtown in the middle of everything. About a half an hour from the airport. The gym was nice in the hotel and it had weights. The room was decent...

Mike G

In the heart of the city

5

Very efficient crew at this establishment, all the meals we had were superb! Tasty, good portions, and flavoursome.Our room was compact with with ensuite, coffee and tea making facilities. The...

JayHi96

Four points gets four stars

4

The hotel is in a fairly convenient location, but not great for cafes and restaurants. the rooms are well appointed, with comfy beds, good bathrooms and big TVs with plenty of channels. The service...

Kanor04

Wedding Anniversary

5

We celebrated wedding anniversary with my wife here for a night. We both live in Rotorua and we booked a Room Suite 2 weeks before the day of our anniversary. The booking was easy and detailed...

Four Points by Sheraton Auckland, Auckland

Four Points by Sheraton Auckland

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Four Points by Sheraton Auckland, Auckland

Four Points by Sheraton Auckland

Price & Availability

Travelers

Select your room

Room, 1 King Bed, Non Smoking ·

Room, Non Smoking (1 King Bed) ·

Room, 1 King Bed, Non Smoking, Corner ·

Room, 1 King Bed, Non Smoking, Tower ·

Room, 1 King Bed, Non Smoking ·

Room, 1 King Bed, View, Tower ·

Room, 1 King Bed, Non Smoking, Corner ·

Overall

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