“Can't get a hold of the hotel at all if you need to ask questions about a reservation. The 1-800# agents were rude and when I asked the agent how to get a hold of the hotel (to ask about the pool area and check-in), the agent told me I wouldn't be able to, but then couldn't answer my questions. The hotel itself was a bit outdated and the water that came out of the tub in the bathroom was yellow 🤢 The location was beautiful and right on the beach with a private path straight into the sand. EVERYTHING was key-card entry! While it made us feel safe, but also super annoying when carrying luggage in the elevators, due to needing a key card to go to ANY individual floor. During snow-bird season, it's filled with seniors/families staying at their timeshares for extended periods of time, which meant a lot of the things close early and the common areas were empty at night. We ate at the poolside bar and grill and the gentleman working were SUPER sweet and accommodating. Food was just regular (pricey) bar food, but great for a quick meal. 10 min before checkout, I wasn't feeling well, I called the front desk and asked if we could checkout 15 min late so I didn't have to rush. The front desk just said "no" and that they were fully booked so we had to be out immediately- 2 min later housekeeping was at the door so we had to hurry. Housekeeping seemed very understanding which was appreciated. I feel like for the price, you are absolutely paying for the amenities and location, so if your only staying 1 or 2 nights, don't waste your time as there are cheaper hotels in the area with better service (but less amenities).”

“Like others who have left reviews, I agree that the hotel is dated. The good news is Marriott is renovating as I write this and while we were told the renovations would be occurring during our stay, they did not tell us the work would be happening directly above our room. Staying in the room from 9-7 is impossible because of the noise. It is intolerable. Housekeeping is non-existent and don’t even think about turn down service or even a quick wipe down. Towels are a commodity and requesting them requires 2 hours notice. The activities and outside services are clean and well manicured. The beach is beautiful but be prepared to pay if you want to sit on chair. All in all, Marriott should not have put guests in this building or they should have been more transparent and gave guests more options or discounts. The ultimate irony here is they had the audacity to try to sell us a timeshare.”