“Friendly and comfortable hotel. High standard of cleanliness. One of the things I appreciated was to be able to control the air-conditioning. The most valuable asset of this hotel is its staff. The staff at Glockenhof in the hotel and restaurant work very hard satisfy allthe expectations of their guests. A very special thank to Peter in the restaurant who has a remarkable ability ofgood sense of humour, a human touch, knowing how to overcome potentially awkward situations. It is not easy to travel alone, not having an opportunity to share your impressions and thoughts with anyone. It is why I treasured every little chat we had around the table. . Thanks for this lovely few days. work”

“Worst service. If you’re a tourist don’t come here because your experience will be bad. The receptionists at the desk are not helpful at all. I was checked in late on my first day of arrival and is not given my right to check out as late. The water shower changes temperature from your preferred temperature to super hot suddenly and the TV did not work. Totally unfair treatment and misguidance as they promise you late check out and then they are not up to the promise. When I tried to say that it is my right to checkout as late they said rooms are full and we will only give you half an hour extra while I waited for more. When I tried to discuss this, another receptionist jumped in the conversation and tried to teach me what is my right obtain, he kept saying “this is not how it works” and didn’t know what he was saying. I thought this was a good hotel and guest satisfaction and experience are important to the hotel. but turns out that’s not really the case and it’s ok with them to take your rights. Don’t book here if you want fair treatment.”