“My family is currently on spring break and we chose this hotel not knowing what we were in for. The hotel is definitely worn down. All of the carpets in our room are stained and the walls and doors have tons of handprints and marks all over them. A few of the walls and doors also have dents in them. The ceiling and walls have random pieces of tape on them. The carpet around the baseboard had like old dirt and grime all over it. The bathroom has a broken sink drain, it does drain but the half of the drain cover is broken off. The sofa and chairs are incredibly stained. My mom asked the front desk for a room that was cleaner and she was the fifth person tonight that complained about the hotel not being clean. The kind man gave us a card to check the other room we could have to see if it was good. That room was actually worse. The lights flickered and the cushion cover was falling off of one of the cushions on the sofa. I saw even more handprints all over the surfaces in the room. I do think that the staff is doing what they can with the conditions of the hotel but some of these cleaning issues I think could be resolved by using some cleaning products and a rag. This hotel is way too overpriced for what low quality rooms are available. Update: I forgot to add this because I hadn’t left yet. The room door was dirty and unresponsive, almost like it wanted me to stay in the room. We told the wonderful Natasha at the at the front desk that we were going to leave and she fully understood our situation. She was so kind and understanding, bless her heart. The man that was working also understood the situation and was super nice. She asked us how dirty the rooms were and we asked how we can help she said that we can help by giving feedback so the owners could see. Overall excellent service, the staff was so so kind.”

“The place needs a lot of work. There's broken fixtures in the bathroom, including the sink drain, so water just pours down below the sink somewhere. The shower fixtures are all coming away from the wall as well. The fridge is kept in an entertainment unit, and because of this the press board beneath is completely destroyed from moisture. Not to mention the various stains and overall grossness in the room. The room is not worth $85 a night. Not by a long shot. That being said. The staff is extremely helpful and friendly. They do the best they can with the facilities being as they are. The rooms were clean, the housekeeping staff does a great job for what they can do. I think Radisson needs to make a visit and assess the wear and tear of this hotel. If they just fixed it up a bit, I wouldn't be complaining about the price for a room.”